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What is a Merchant Account?
A merchant
account is a commercial bank account established by contractual
agreement between your business and the banks we represent. A
merchant account enables your business to accept credit card
payments from your customers.
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Why does my business need to accept credit
cards from my customers?
By accepting major credit cards you
can increase your credibility, customer convenience, and best of
all, your sales. Statistics say accepting credit cards can increase
sales by 30 to 100% !
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How do I apply for a merchant
account?
Simply, fill out our online
application and submit the requested information. Its that
easy!
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How long will it take for my application to be
processed?
In five working days your company will be able to
accept credit cards from your customers. Our processing department
specializes in expediting your application so you can immediately
start accepting credit cards from your customers. All necessary
paperwork will be sent next day via FedEx, and a next day scheduled
prepaid pickup for fast return of all documentation.
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What credit cards will my business be able to
accept?
We will apply for your business to accept all 5 major
credit cards: Visa, Mastercard, American Express, Discover and
Diners Club. A separate application is required for American
Express, Discover and Diner's Club.
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What type of equipment should my business use
to process credit cards and checks?
We offer your business
multiple options for processing credit card and check orders:
- Secure, real-time credit card and check processing for your
website
- Merchant Master Software for PC's
- Macintosh and DOS for your Mail/Phone order business
- Swipe terminals and supplies for retail merchants
We
have the software or terminals(s) your business will require at
competitive lease and purchase prices.
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Will my business be able to purchase or lease
the software and/or equipment I need?
Yes, we offer both
options leasing or purchasing options to your business. We offer a
lifetime warranty on credit card processing equipment and software
with a 24 hour replacement policy while your processing with us. We
offer free immediate upgrades to our secure online processing
program, to always make sure you are always processing credit cards
and other non-cash transactions with state-of-the-art
technology.
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Will my business receive a statement on the
transactions processed?
As a merchant you will receive a
comprehensive statement detailing your credit card transactions.
This also comes with 24-hour customer service to assist you with all
merchant account related questions.
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How will my business receive payment for each
transaction?
Once the transaction has been approved your
customer's charges are deposited directly from our credit card
processor to your bank account. Transaction deposits range from
24-72 hours from the date of the transaction.
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How is the lease payment
determined?
The lease payment is based on the type of credit
card terminal, printer, or software you choose and the number of
months you select, i.e., 12, 24, 36, or 48 months. Leasing is an
attractive alternative when you want to preserve working capital,
have a tax deductible business expense, and a low down payment. At
the end of lease you may continue month-to-month, buy-out the lease
at fair market value, or terminate the lease.
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Are my funds guaranteed?
Any customer
has the right to dispute a credit card charge from the card's
issuing bank. If a charge is challenged, a retrieval request will be
sent to the merchant asking for proof that a sale had been made by
the customer. In addition, the merchant's credit card processor has
the right to discontinue service for many reasons. And finally, a
merchant should take due diligence to protect against someone trying
to order merchandise with stolen cards by becoming familiar with the
process.
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What is Address Verification
Service?
AVS is a service that is built into the
authorization process to help prevent fraudulent transactions. The
numerical portion of a consumer's address is sent along with the
transaction data and is matched against the address that is
registered with the consumer's credit card from their issuer's bank.
A response code is sent back with the approval (or decline) message
that indicates a match or not. Currently, a match or mismatch is
simply reported back to the merchant and does NOT result in a
transaction decline. The merchant then has the option to contact
their customer to confirm the correct address before they ship any
goods.
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1. Your business is located
in the United States or Canada and you are processing in US dollars.
