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Charge+ x yuu - Terms and Conditions

1. You may link your yuu ID in the Charge+ App from 16 Jun 2025 onwards to start earning yuu Points in Singapore when you:

(i) Charge at any EV chargers physically located in Singapore, shown on the Charge+ App (“Eligible Chargers”) with the Pay per use (Charge+ Credits), Corporate Discount and Partner Discount Payment Methods; or

(ii) Purchase a subscription plan for the condominium in Singapore that you reside at

 


2. If you use your DBS yuu Visa card and/ or PAssion POSB debit card to pay for top-ups of Charge+ Credits and to purchase a subscription plan for the condominium that you reside in, you will earn additional yuu Points issued by DBS bank and POSB Bank respectively.  

3. Below table shows the number of Points you will be issued for each transaction:

 

 

 

 

 

 

4. The use of any DBS/POSB products and services is governed by and subject to DBS/POSB’s policies and terms and conditions, which can be found at https://www.dbs.com.sg/personal/cards/credit-cards/dbs-yuu-cards for the DBS yuu cards and https://www.posb.com.sg/personal/cards/debit-cards/passion-posb-debit-card for the PAssion POSB debt card.

 

5. The use of any yuu products and services is governed by and subject to yuu’s policies and terms and conditions, which can be found at https://yuu.sg/terms-and-conditions. Please refer to the yuu App for detailed terms and conditions for each offer and rewards.

 

6. You may link your yuu ID in the Charge+ App through the following steps:

(i)Click "Settings" on the bottom right

(ii) Select “yuu Rewards Club”

(iii) Click “Link your Account”

 

7. No yuu Points will be issued if your yuu ID is not linked on the Charge+ App before carrying out the transactions.

 

8. For Eligible Chargers that are newly launched, you may not earn any yuu Points for charging at these locations within the first 24 hours of launch.

 

9. In the event where the connection with the yuu server is disrupted while you perform any transactions with Charge+ that qualifies for the earning of yuu Points, Charge+ will use reasonable endeavours to inform yuu via the integrated API to credit the yuu Points to you.  

 

10. Base yuu Points earned may take up to 14 days to be credited in the yuu App from the date you carry out your transaction and Bonus yuu Points may take up to 60 days to be credited in the yuu App. The yuu Points in this clause will not be reflected in the Charge+ App.

 

11. In the event of a refund and/or rectification on your transaction, your yuu Points earned from the corresponding transaction shall be deducted from your yuu Account. However, do take note that yuu Points that have been redeemed for the corresponding transaction, if any, shall not be returned to your yuu Account.  

 

12. In some circumstances where there may be a delay in updating your yuu Points on the yuu App, please check with yuu on this. yuu points earned may not be posted in chronological order. You cannot sell, transfer or assign the yuu points to anyone else.

 

13. We reserve all rights to amend the requirements and terms in respect of the issuance and redemption of yuu points on our App in such manner as we deem fit in our absolute discretion, with no need to provide any prior notification before any changes are made. This includes but is not limited to amending the list of Eligible Chargers to exclude Chargers that are not owned by Charge+ and/ or Chargers that are owned and operated by our roaming partners.

 

14. We may temporarily or permanently, discontinue or terminate our partnership with yuu at any time without prior notice to you.

 

15. We make no warranties, express, implied or statutory, as to any matter in respect of yuu and/or any third party goods and/or services.

(i) We are not an agent or representative of yuu or any third party, and bear no liability, obligation, or responsibility for any statements, content, products, services, offers, or promotions made or published by yuu or any third party, including, without limitation, any changes to or discontinuation of such items.

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